Responsible gaming and player protection policy

Age restriction and verification processes Access to the Snatch Casino platform is strictly forbidden for persons under 18 years of age. This is a legal norm that we adhere to with the utmost rigor. Each registration process includes age verification using official documents. Accounts belonging to minors are immediately blocked, and any funds accumulated on them are subject to freezing procedures until the matter is fully clarified.

Recommendations for parents and guardians We encourage parents to use parental control software and content filtering on home devices. Storing login data in a place inaccessible to children and educating them about the risks associated with access to content intended only for adults is a key element of social prevention.

For gaming to remain a safe form of spending time, we recommend adhering to the following guidelines:

• Never treat games as a way to earn money or pay off debts.
• Allocate only amounts that you can afford to lose without affecting your household budget.
• Set strict limits on time spent on the platform and rigorously adhere to them.
• Avoid trying to "get even" after a failure – such behavior leads to an escalation of risk.
• Never use services under the influence of psychoactive substances or during periods of strong emotional stress.

We have implemented advanced technical solutions allowing for independent management of activity:

Deposit and loss limits The user can independently define maximum deposit amounts per day, week, or month. After reaching the set limit, the system will automatically block the possibility of further deposits. A reduction of the limit occurs immediately, while a request for its increase requires a waiting period to avoid impulsive decisions made under the influence of emotions.

Session time limits and notifications This tool allows you to set automatic notifications informing about the time spent on the site or to force the end of a session after a specified number of minutes. This helps to maintain a sense of time, which in the digital environment easily becomes blurred.

Breaks and Time-out If you feel you need a short break from playing, you can use the "Time-out" function, which suspends access to your account for a period of 24 hours to several weeks. During this time, access to platform functions is completely blocked, and we suspend the sending of any informational messages so that you can fully focus on regeneration.

Self-exclusion In cases where long-term cessation of activity is necessary, we offer a self-exclusion procedure for a minimum of 6 months or permanently. This is an irreversible process during the selected period and is the strongest technical protection tool against excessive involvement in the game.

It is worth periodically self-assessing your behavior. Warning signs include:

• Spending more time or money on gaming than originally planned.
• Lying to loved ones about the scale of your online activity.
• Feeling irritated or anxious when unable to access the service.
• Neglecting professional or family duties for the sake of digital activity.
• Borrowing funds for further activity on the platform.

We recommend that individuals who feel they are losing control over their behavior immediately contact professional support organizations. In Polsce, there are a number of institutions offering free counseling, anonymous support groups, and behavioral addiction therapy. Specialist help is a key step to regaining life balance. Remember that asking for help is a sign of strength and awareness.

Our technical support team undergoes regular training in recognizing problematic behaviors in users. Although we cannot control every personal decision, we strive to act proactively. If we notice activity patterns suggesting a loss of control, we reserve the right to contact and offer tools to limit access to Snatch Casino services.

We constantly monitor the effectiveness of our tools and adapt them to market standards and new research in the field of game psychology. Any changes will be announced on this page to ensure the highest level of community safety.