General terms and conditions for providing services electronically

Using the platform's services constitutes full acceptance of the regulations in their current wording. Snatch Casino reserves the right to introduce changes to the content of the document for important technical, legal, or organizational reasons. Users will be informed of all significant modifications in advance via the website or email. Continued use of the service after the changes constitutes acceptance thereof. If the user does not agree with the new terms, they have the right to terminate the agreement by closing the account.

Formal requirements for users The platform user can only be a natural person, who has full legal capacity and is over 18 years of age. Registration by minors is strictly prohibited and constitutes a gross violation of the regulations. Each user can only have one account. Creating multiple profiles results in immediate blocking of all associated accounts and possible forfeiture of funds accumulated in the system.

Identity Verification Process During registration, the user must provide true, complete, and up-to-date personal data. We reserve the right to request copies of documents confirming the user's identity and age. Until successful verification, access to some service functions may remain limited. Refusal to provide the required documents entitles the administrator to close the account and terminate the agreement with immediate effect.

The user undertakes to use the platform in a manner consistent with the law and social norms. It is strictly forbidden to:

• Exploiting technical errors, security vulnerabilities, or oversights in the service's software.
• Using bots, scripts, and other tools automating technical interactions.
• Attempting to hack into systems, modify website code, or distribute malicious software.
• Sharing an account with third parties or using someone else's login credentials.
• Publishing offensive, defamatory, or infringing content on the rights of others.

All financial operations on the platform are subject to rigorous security procedures. The user may make deposits only from accounts or cards of which they are the legal owner. The use of funds from illegal sources is strictly punished and reported to the relevant authorities in Polsce. We reserve the right to suspend payment processes for security checks or identity verification. Any operational fees are clearly communicated before finalizing the transaction, if applicable.

The user acknowledges that using the services of the Snatch Casino platform involves an inherent risk of financial loss. We do not provide any guarantees regarding a positive outcome of interactions or the achievement of any financial benefits. The service is provided "as is," and the operator is not responsible for users' subjective expectations that have not been met. Prudence and moderation in using technical services are the sole responsibility of the user.

All content published on the service, including texts, graphics, logos, source codes, and website architecture, is the intellectual property of the operator or is used under appropriate licenses. Copying, modifying, or distributing these elements without written consent is prohibited and constitutes a violation of Polish copyright and related rights.

Our service may contain links to websites managed by third parties. We are not responsible for the content, privacy policy, or operating principles of these services. Accessing an external site is at the user's sole risk and is subject to the terms and conditions of those providers.

To the maximum extent permitted by Polish law, the operator is not liable for indirect damages, data loss, internet network interruptions, or equipment failures on the user's side. We are not responsible for the consequences of force majeure or errors resulting from improper use of the platform. Our total liability will in no event exceed the amount deposited by the user within the last 30 days before the event giving rise to the claim.

We reserve the right to suspend or permanently delete a user's account in case of violation of the terms and conditions, suspicion of fraud, or at the request of authorized state authorities in Polsce. The user may terminate the agreement at any time by sending a request to close the account to the support department.

All disputes arising from the use of the platform will be resolved based on Polish law. The parties undertake to first attempt an amicable resolution of the conflict through negotiation. If an agreement is not reached, the dispute will be submitted to the jurisdiction of the common court competent for the operator's registered office or the consumer's place of residence.

For matters related to the terms and conditions, please contact us at the following details: Address: Al. Jerozolimskie 65, 00-697 Warszawa, Polska Phone: +48 22 390 64 00 Email: [email protected]